Press Release
2022
2021
2020
CFM PRESS RELEASE | DEADLINE EXTENSION FOR PUBLIC CONSULTATION FOR GENERAL CONSUMER CODE OF PRACTICE FOR THE COMMUNICATIONS AND MULTIMEDIA INDUSTRY 2020
CYBERJAYA, 30 APRIL 2020 – Due to the current COVID-19 situation, the deadline for providing feedback to the Public Consultation for the General Consumer Code of Practice for the Communications and Multimedia Industry (GCC) has been extended to 16 July 2020. The...
MCO: TELCO TO ENSURE THE BEST SERVICE FOR FREE INTERNET
CFM recommends consumers to do self-troubleshooting if they are facing network congestion problems as in the tips provided in consumerinfo.my & CFM social media.
GCC PUBLIC CONSULTATION FOR 2020
Members of the public are encouraged to provide feedback on this public consultation in order to ensure that GCC version 2020 takes into account the current needs and circumstances of the Malaysian communications and multimedia consumers. Further information on this exercise could be accessed at https://www.consumerinfo.my.
2019
NETWORK ISSUE- THE HIGHEST COMPLAINT REPORTED BY CONSUMERS’ TO CFM FOR HALF-YEAR OF 2019
CYBERJAYA, 31 JULY 2019 - The Communications and Multimedia Consumer Forum of Malaysia (CFM) 18th Annual General Meeting (AGM) announced the total number of complaints reported by consumers for the first half-year (H1 2019) from January to June this year with 4,635...
CFM 2019 DIALOGUE SESSION: A CONSTRUCTIVE DISCUSSION PLATFORM ON THE CHALLENGES AND THE FUTURE OF BROADBAND IN MALAYSIA
The CFM Dialogue 2019 with the theme “The Changing Landscape of Malaysia’s Broadband” is the continuation from CFM 2017 Forum, the Evolution of Digital Consumer which focuses on Malaysia’s broadband challenges and future in conjunction with the World Telecommunication and Information Society Day (WTISD) 2019.
IMPROVEMENT OF CONSUMER COMPLAINTS HANDLING RESOLUTION THROUGH GENERAL CONSUMER CODE (GCC) REVIEW
CYBERJAYA, 24 JUNE 2019 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) as an industry body designated by the Malaysian Communications and Multimedia Commission (MCMC) in developing and implementing the General Consumer Code of Practice for the...
2018
CFM GAGS & COFFEE: LIGHT SKETCH ON CONSUMER ISSUES REGARDING COMMUNICATIONS AND MULTIMEDIA IN CONJUNCTION WITH WTISD18 CELEBRATION
ALOR SETAR, 22 SEPT 2018 – In conjunction with the national level celebration of the World Telecommunication and Information Society Day (WTISD) 2018 held at Pusat Sains Wilayah Utara organized by the Ministry of Communications and Multimedia Malaysia, the...
MAKING HIGH-SPEED INTERNET MORE AFFORDABLE FOR MALAYSIANS
CYBERJAYA, 20 AUGUST 2018 – The development of internet connectivity in Malaysia requires a concerted effort from all industry players in building a better digital community. While the rollout of broadband in Malaysia focuses on “Internet for all”, two of the main...
AVOID BILL SHOCK DURING PILGRIMAGE
CYBERJAYA, 2 AUGUST 2018 – International roaming services offered by mobile telecommunications providers can help consumers communicate with their friends and family easily even while they are abroad. However, usage of this service without knowing the correct...
2017
NEW CHALLENGE IN THE COMMUNICATION WORLD TODAY DISCUSSED IN THE PROGRAM #MCoC17 – IN CONJUNCTION WITH CFM 8th KNOWLEDGE SHARING SESSION (KSS) SELANGOR EDITION
SHAH ALAM, 30 OCTOBER 2017 – The Faculty of Communication and Media Studies (FCMS), from Universiti Teknologi MARA (UiTM) Shah Alam with the support of Communications & Multimedia Consumer Forum of Malaysia (CFM) is organizing a program called Mass Communication...
CFM COMMITTED IN PROTECTING CONSUMER RIGHTS WITH IMPROVED INITIATIVES ON CONSUMER ISSUES
CFM 2017 ANNUAL GENERAL MEETING WELCOMES NEW BOARD OF COUNCILLORS CYBERJAYA, 5 OCTOBER 2017 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) held CFM 2017 Annual General Meeting (AGM) at Malaysian Communications and Multimedia Commission (MCMC)...
CFM NEW BOARD OF COUNCILORS 2017-2019
NO. ORGANISATION POSITION NAME 1 PERSATUAN PENGGUNA KEDAH (CAKE) CHAIRPERSON (Permanent) MOHAMAD YUSRIZAL DATO' YUSOFF (Alternate) MAWARDI NAYAN 2 ALTEL COMMUNICATIONS SDN BHD DEPUTY CHAIRPERSON (Permanent) AZIZAN MOHD AFANDI (Alternate) ELEENA MARLINI HALIM 3...
2016
STAYING CONNECTED WITH LOVED ONES DURING HAJJ WITHOUT TELCO BILL SHOCK – CFM OFFERS IMPORTANT TIPS ON INTERNATIONAL ROAMING WITH YOUR MOBILE PHONE
KUALA LUMPUR, 6 SEPTEMBER 2016 – As thousands of Malaysians go to Saudi Arabia to perform the Hajj, the Communications and Multimedia Consumer Forum of Malaysia (CFM) would like to offer some useful tips and recommendations to all international travelers and...
MY MOBILE RIGHTS (MMR) APP FAQs
WHAT IS THE MY MOBILE RIGHTS (MMR) APPLICATION? MMR is an application that developed by the Communications and Multimedia Consumer Forum of Malaysia (CFM) as one of the initiatives under the Consumer Empowerment Plan (CEP) by the Malaysia Communications and...
MY MOBILE RIGHTS: MALAYSIA’S FIRST ONE-STOP TELCO CONSUMERS’ COMPLAINT SUBMISSION MOBILE APPLICATION IN MALAYSIA – CFM WANTS TO EMPOWER CONSUMERS WITH SELF – REGULATORY APPROACH
KUALA LUMPUR, 28 APRIL 2016 – CFM continues to reach the consumers by introducing its first mobile application, MY Mobile Rights (MMR). Looking at the rising number of smart phone users in Malaysia, the app is developed with the objective to facilitate consumer...
2015
“CONSUMER EMPOWERMENT IN SARAWAK” PROMISE WITH CFM INDUSTRY KNOWLEDGE SHARING SESSION
KUCHING, 15 SEPTEMBER 2015 – With the mobile phone penetration in Malaysia exceeding 150 per cent, it is become increasingly common for telecommunications consumers to have issues on Communications and Multimedia services in Malaysia. This is reflected in the 147 new...
CELEBRATES #CFMMERIAHRAYA OPEN HOUSE WITH THE LAUNCHING OF CFM NEW LOGO AND MASCOT
CELEBRATES #CFMMERIAHRAYA OPEN HOUSE WITH THE LAUNCHING OF CFM NEW LOGO AND MASCOT 30 JUL 2015, BY CELEBRATES #CFMMERIAHRAYA OPEN HOUSE WITH THE LAUNCHING OF CFM NEW LOGO AND MASCOT KUALA LUMPUR, 30 JULY 2015 – “In the spirit of Aidilfitri, the Communications and...
“CFM ISTIMEWA RAMADAN” PROJECT HANDLING OUT BUBUR LAMBUK TO THE CONSUMERS IN KUALA LUMPUR
KUALA LUMPUR, 10 JULY 2015: While we are still in the holy month of Ramadan, Director of the Communication and Multimedia Consumer Forum of Malaysia (CFM), Mr Ahmad Izham Khairuddin took the streets along Dataran Medan Pasar together with his CFM staff to mark the end...
2014
2013
2010
Users To Know Better of Their Rights To Communication Services Through CFM at Rantau
29 APR 2010, BY CFM Rantau, Negeri Sembilan - The Communications and Multimedia Consumer Forum of Malaysia (CFM) with the Malaysian Communications and Multimedia Commission (MCMC) Multimedia and Communications, has jointly organised a consumer seminar at Suruhanjaya...
CFM Empowers Consumers and Champions Consumer Rights in Communications and Multimedia Services at Kuala Terengganu
01 APR 2010, BY CFM Kuala Terengganu, Terengganu- The Communications and Multimedia Consumer Forum of Malaysia (CFM) with Malaysian Communications and Multimedia Commission (MCMC) Multimedia and Communications, organised a consumer seminar at the Terengganu Trade...
CFM Empowers Consumers and Champions Consumer Rights in Communications and Multimedia Services at Kota Kinabalu
19 MAR 2010, BY CFM Kota Kinabalu, Sabah - The Communications and Multimedia Consumer Forum of Malaysia (CFM) with Malaysian Communications and Multimedia Commission (MCMC) Multimedia and Communications, organised a consumer seminar at the in Kota Kinabalu, Sabah...
