Nature of Complaint
Direct Carrier Billing also known as Direct Operator Billing (DOB), refers to the payment method used to pay for purchases made over a phone number. When a consumer chooses to pay for their purchase through their mobile service’s bill, the merchant will charge the...
Dropped calls occur when a phone conversation is cut off either from the originating call (calling party) or from the receiving call (called party).
It’s important to always read the fine print. Here’s a list of common phrases in subscription contracts that should cause you to proceed with caution. | CFM
Fiber or copper? Which broadband Internet connection is right for you? AND GIVE YOU THE BEST INTERNET EXPERIENCE?
TUTORIAL: HERE’S THE RIGHT WAY TO FILE A COMPLAINT REGARDING BROADBAND AND MOBILE INTERNET SPEEDS | CFM #CFMmalaysia
Beware! Phone Call Scams Could Steal Your Money and Personal Data! Here are some other things to keep in mind when dealing with phone scammers | CFM
Did You Know the difference between Wi-Fi 2.4 GHz and 5GHz Frequency Bands? Have you ever wondered why some routers have these dual bands? | CFM
While unlimited mobile data plans do technically provide you with unlimited data, it’s important to understand that there are certain data usage guidelines to note under the pretext of ‘Fair Usage Policy’.
What to do when you get a SPAM SMS? Is it definitely spam? Read this article to find out how to identify them | CFM #GetSmarterWithConsumerinfo