Be A Smart Consumer

Annual Report 2019

#10 Consumer Complaints on Communications & Multimedia Book

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How To Complaint on Communications & Multimedia Services

Breaking News

PENGUMUMAN: Notis Peringatan Berhubung Penjualan Dan Pemilikan Peranti Yang Tidak Diperakui Atau Tidak Mematuhi Standard Teknik MCMCBEWARE! Don’t Be a Phone SCAM Victim!

Nature of Complaint

HOW TO DISABLE DIRECT CARRIER PAYMENT METHOD ON YOUR DEVICE

Mar 11, 2022 | Nature of Complaint

Direct Carrier Billing also known as Direct Operator Billing (DOB), refers to the payment method...

Digital Lifestyle

8 THINGS TO ASK YOUR SERVICE PROVIDER BEFORE YOU SUBSCRIBE

Jan 14, 2022 | Digital Lifestyle

Do you know what you are signing up for when it comes to your mobile & internet subscriptions?...

cfm_malaysia

Berikan maklum balas terus kepada Penyedia Perkhid

Malu bertanya, sesat jalan. Kita ada hak untuk ber

Terima Kasih warga Pusat Ekonomi Digital Keluarga

Nyahaktif kaedah pembayaran DCB bagi mengelakkan k

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Helpdesk/Testimonial

INSTALLATION AND ACTIVATION PROCESS

Mar 25, 2021

BASIC FAQ: HOW TO TERMINATE YOUR CONTRAC...

Dec 24, 2020

BASIC FAQ: HOW TO TROUBLESHOOT YOUR Wi-F...

Aug 11, 2020

INFO : GRACE PERIOD PREPAID SERVICE

May 21, 2019

GET HELP FROM CUSTOMER SERVICE

May 21, 2019

HOW TO TRACK YOUR DATA USAGE & CALL...

Dec 12, 2018

TRUE STORY : UNSUBSCRIBED CONTENT SERVIC...

Dec 4, 2018

RIGHT WAYS TO CHECK YOUR BROADBAND &...

Nov 2, 2018

Press Release

CFM CHAIRMAN CALLS FOR COMPENSATION GUIDELINES FOR SERVICE DISRUPTION

Jul 4, 2022 | 2022, Press Release

Consumers are becoming increasingly dependent on technology to remain connected both socially and professionally. Any disruptions to or service outages will have a major impact on the lives of users as reflected in the comments from consumers that have flooded social media.

Announcement

CARA PENEBUSAN 1GB INTERNET PERCUMA : PAKEJ RANGSANGAN EKONOMI PRIHATIN RAKYAT 2020

Apr 2, 2020 | Announcement

1GB Internet Percuma untuk semua pengguna Postpaid (Pascabayar) dan Prepaid (Prabayar) yang diumumkan kerajaan selama tempoh Perintah Kawalan Pergerakan (PKP) bermula 1 April 2020 (dari 8.00 pagi - 6.00 petang setiap hari). Ketahui caranya di sini.