Collateral Sharing

#10 Consumer Complaints on Communications & Multimedia Book 

#10 Consumer Complaints on Communications & Multimedia Book 
(PDF, 9.95mb)

 

User’s Guide Book

 

Deciding What’s Goood For You
(PDF, 3.1mb)

 

eFactsheet

 

365 Credit Validity
(PDF, 185kb)

Soalan Lazim Pakej Mampu Milik Jalur Lebar 1Malaysia
(PDF, 440kb)

 

Public Consultation Documents

 

GCC PC Paper
(PDF, 586kb)

General Consumer Code of Practice 2020
(PDF, 328kb)

General Consumer Code of Practice 2003
(PDF, 230kb)

 

GCC

 

GCC Booklet BM
(PDF, 326kb)

 

CFM ANNUAL REPORT

 

CFM Annual Report 2019
(PDF, 11.5mb)

CFM Annual Report 2018
(PDF, 3mb)

CFM Annual Report 2017
(PDF, 8.55mb)

CFM Annual Report 2016
(PDF, 7.54mb)

CFM Annual Report 2015
(PDF, 10.8mb)

CFM Annual Report 2014
(PDF, 10.4mb)

CFM Annual Report 2013
(PDF, 1.99mb)

CFM Annual Report 2012
(PDF, 3.1mb)

CFM Annual Report 2011
(PDF, 3.95mb)

CFM Annual Report 2010
(PDF, 11.5mb)

CFM Annual Report 2009
(PDF, 517kb)

 

Broadband Guide

 

Guide internet jargons
(PDF, 1.28mb)

Aduan System User Guide
(PDF, 1.54mb)

Internet BB- A Guide to Internet Costs
(PDF, 1.17mb)

Internet BB-choosing an internet sp
(PDF, 1.72mb)

 

Mobile Phone Guide

How to Choose A Mobile Phone Call Plan
(PDF, 1.23mb)

International Roaming for Mobile Phone
(PDF, 1.46mb)

Panduan Perkhidmatan Telefon Bimbit Anda
(PDF, 6.16mb)

Your Guide on Mobile Services
(PDF, 6.21mb)

User Manual Guide

 

CFM CoP Leaflet – BAHASA MALAYSIA
(PDF, 521kb)

CFM CoP Leaflet – CHINESE
(PDF, 751kb)

CFM CoP Leaflet – ENGLISH
(PDF, 521kb)