Press Release
2022
2021
2020
2019
CFM ANIMATCH USES ANIMATION AS A MEDIUM TO EDUCATE CONSUMERS TO BETTER UNDERSTAND COMMUNICATIONS AND MULTIMEDIA ISSUES
CYBERJAYA, 31 MARCH 2019 – CFM Animatch is the first animation competition organized by the Communications and Multimedia Consumer Forum of Malaysia (CFM) to create creative animation videos to deliver messages of issues faced by consumers in the communications and...
COMPLAINTS ABOUT NETWORK AND HIGH-SPEED BROADBAND (HSBB) PRICE RECORD AN INCREASE IN 2018
“For 2018, CFM received 6,330 complaints which recorded 33% increase compared to the total number of complaints received in 2017 (4,746 complaints)” – CFM
CFM ANIMATION CHALLENGE TO EDUCATE MALAYSIAN CONSUMERS
CYBERJAYA, 12 FEBRUARY 2019 - Animation not only features entertaining characters and movements but has become one of the most important medium of today's world to attract audiences and facilitate message delivery. Realizing that, the Communications and Multimedia...
2018
CFM TIPS FOR CONSUMERS FACING NETWORK CONGESTION
CYBERJAYA, 13 JUNE 2018 – Making phone calls and sending text messages during peak hours such as during festive seasons can be quite challenging. Hari Raya Aidilfitri is around the corner and consumers will take the time to contact family and friends to send...
CFM SUPPORTS GOVERNMENT EFFORTS IN DOUBLING INTERNET BROADBAND SPEED AT HALF PRICE
CYBERJAYA, 31 MAY 2018 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) supports the government’s push towards twice the speed at half the price for broadband connectivity. For CFM’s chairman, Mohamad Yusrizal Dato’ Yusoff, believes that this is...
CFM 2017 COMPLAINTS RESOLUTION INCREASED – BILLING & CHARGING AND NETWORK COVERAGE MARKED THE HIGHEST
CYBERJAYA, 8 MARCH 2018 – Communications and Multimedia Consumer Forum of Malaysia (CFM) received 4,746 complaints related to communications and multimedia services from all over Malaysia in 2017. Out of the total number of complaints, CFM successfully resolved 86%...
2017
CONSUMERS CAN LOSE BIG FROM DIGITAL PIRACY
CYBERJAYA, 7 SEPTEMBER 2017 - As an organization that focuses on consumers’ rights, the Communications and Multimedia Consumer Forum of Malaysia (CFM) urged consumers to be more vigilant against the dangers of digital piracy that can affect them. Consumers get...
ESSENTIAL TIPS FOR HAJJ PILGRIMS TO STAY CONNECTED WITH LOVED ONES WITHOUT WORRYING TELEPHONE BILLS
CYBERJAYA, 7 AUGUST 2017 – Being away from home requires consumers to learn the usage hacks of smartphone to stay connected with friends and family without incurring excessive telephone charges. This year’s Hajj season, a total of 30,200 Malaysian Hajj pilgrims will...
CFM FORUM 2017: #MYdigitalEvo CONNECTING THE CONSUMERS WITH THE INDUSTRY – AN INTELLECTUAL DISCOURSE PLATFORM ON THE RAPID GROWTH OF DIGITAL SERVICES
CYBERJAYA, 24 MAY 2017 – In celebrating the World Telecommunication and Information Society Day (WTISD) 2017, the Communications and Multimedia Consumer Forum of Malaysia (CFM) is committed to empower the consumers by organizing the #MYdigitalEvo forum. Upholding the...
2016
PREPAID SIM CARDS FALSE REGISTRATION ON RISE : CFM DETERMINED TO PROTECT CONSUMERS’ RIGHTS
KUALA LUMPUR, 19 APRIL 2016 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) remains resolute in protecting consumers’ rights on communications and multimedia issues such as the false registration of prepaid SIM cards. In 2015, CFM received 89...
ENTERTAINMENT ON-THE-GO
UiTM MELAKA TEAMS UP WITH CFM TO CREATE POSITIVE IMPACT WITH ViRAL16 (VOICE IS RAISED ANONYMOUSLY)
MELAKA, 23 FEBRUARY 2016 – The Faculty of Communication and Media Studies (FKPM), Universiti Teknologi MARA (UiTM) Melaka, together with The Communications and Multimedia Consumer Forum of Malaysia (CFM) organized an awareness event, ViRAL16 (Voice is Raised...
2015
CFM CONTINUES TO MOVE FORWARD WITH “12 HOUR DOODLE MARATHON”– FIRST IN MALAYSIA!
KUALA LUMPUR, 23 MAY 2015 – “Art is a form of expression that transcends all boundaries”. This year, the Communications and Multimedia Consumer Forum of Malaysia (CFM) celebrates the World Telecommunication and Information Society Day 2015 (WTISD) with a totally...
TELCOS TO DELIVER ON MINISTER’S DIRECTIVE FOR USAGE-BASED APPLICATION OF GST ON PREPAID
KUALA LUMPUR, 14 MAY 2015 – The telecommunications industry supports the Government’s decision to apply goods and services tax (GST) only upon usage of prepaid services. The telcos understand the call for a more future-oriented application and welcome the Minister of...
CFM MY MOBILE RIGHTS: STRIVE FOR BETTER SELF SERVE CONSUMER EXPERIENCE
KUALA LUMPUR, 15 MAY 2015 – In conjunction with the World Telecommunication and Information Society Day 2015 (WTISD), the Communications and Multimedia Consumer Forum of Malaysia (CFM) is introducing a new mobile application for all telecommunication and multimedia...
2014
2013
2010
Users To Know Better Of Their Rights To Communication Services Through CFM at Cyberjaya
17 MAR 2010, BY CFM Cyberjaya, Selangor - The Communications and Multimedia Consumer Forum of Malaysia (CFM) with the Malaysian Communications and Multimedia Commission (MCMC) Multimedia and Communications, has jointly organised a consumer seminar at Suruhanjaya...
Users To Know Better of Their Rights To Communication Services Through CFM at Pendang
17 MAR 2010, BY CFM Pendang, Kedah - The Communications and Multimedia Consumer Forum of Malaysia (CFM) with YB Puan Suraya Yaacob, ADUN N.19 Sungai Tiang, the Malaysian Communications and Multimedia Commission (MCMC) Multimedia and Communications, has jointly...
CFM Empowers Consumers and Champions Consumer Rights in Communications and Multimedia Services at Kuching
16 MAR 2010, BY CFM Kuching, Sarawak - The Communications and Multimedia Consumer Forum of Malaysia (CFM) with Malaysian Communications and Multimedia Commission (MCMC) Multimedia and Communications, organised a consumer seminar at the in Hilton Kuching, Sarawak...
