The internet is a great medium that allows people to search all types of information, buy and sell goods and more. Unfortunately, there are those who abuse that privilege. While the Internet allows people to share their thoughts, it also has to be done in moderation. Users have to be sensitive when voicing opinions either on social media or via any other medium.

If you encounter personally offensive content online that can be construed as obscene, false, menacing or offensive with the intent to annoy, abuse, threaten or harass yourself or someone else, you can lodge a report to the Communications and Multimedia Content Forum of Malaysia (CMCF). The content can include messages, material on a website, a video, an SMS or an image shared with the user, via a website online or social media. If the published offensive content fits any of the above guidelines, it can potentially be in violation of Section 233 of the Communications and Multimedia Act 1998. A person who commits an offense is liable to a fine not exceeding RM50,000 or one year’s jail time or both.

To lodge a complaint online, log on to http://aduan.skmm.gov.my to lodge your complaint or alternatively call the MCMC hotline at 1800-188-030 or text the number 15888 with the message: SKMM ADUAN [Complaint details]. Once your complaint is lodged, the MCMC acknowledge your complaint with a reference number within 3 days of the complaint. The MCMC will investigate and reply within 15 days with an outcome of the investigation. For more details, visit www.skmm.gov.my

Communications and Multimedia Act 1998 (Act 588), Section 233: Improper use of network facilities or network service, etc.

(1)  A person who—

(a)  by means of any network facilities or network service or applications service knowingly—

(i)   makes creates or solicits; and

(ii)  initiates the transmission of, any comment, request, suggestion or other communication which is obscene, indecent, false,  menacing or offensive in character with intent to annoy, abuse, threaten or harass another person; or

(b)  initiates a communication using any applications service, whether continuously, repeatedly or otherwise, during which communication may or may not ensue, with or without disclosing his identity and with intent to annoy, abuse, threaten or harass any person at any number or electronic address, commits an offense.

(2)  A person who knowingly—

(a)  by means of a network service or applications service provides any obscene communication for commercial purposes to any person; or

(b)  permits a network service or applications service under the person’s control to be used for an activity described in paragraph (a), commits an offense.

(3)  A person who commits an offense under this section shall, on conviction, be liable to a fine not exceeding RM50,000 or to imprisonment for a term not exceeding one year or to both and shall also be liable to a further fine of RM1,000 for every day during which the offense is continued after conviction.

Source : SHOUT H2 2016 , consumerinfo.my #CFMarticle #CFMmalaysia