Press Release
2022
2021
2020
2019
2018
CFM GAGS & COFFEE: SMART CONSUMER SKETCH
KOTA KINABALU, 17 MARCH 2018 – Committed towards empowering consumers, the Communications and Multimedia Consumer Forum of Malaysia (CFM) presents “CFM Gags and Coffee: Smart Consumer Sketch” in Padang Merdeka today to share information on telecommunications issues...
2017
CFM CELEBRATES WORLD CONSUMER RIGHTS DAY WITH INDUSTRY KNOWLEDGE SHARING SESSION – CFM DISCUSSES ISSUES FACED BY DIGITAL CONSUMERS IN MALAYSIA
IPOH, 22 MARCH 2017 – In conjunction with the World Consumer Rights Day (WCRD) 2017, the Communications and Multimedia Consumer Forum of Malaysia (CFM) takes another step towards building an empowered consumer with the organization of the 6th edition of its Industry...
CFM RESOLVES 99% COMMUNICATIONS AND MULTIMEDIA CONSUMERS’ COMPLAINTS IN 2016 – BILLING AND CHARGING RECORDED AS THE TOP COMPLAINTS RECEIVED
2016 TOTAL VALID COMPLAINTS 7,556 TOTAL GENERAL ENQUIRIES 2,385 TOP 5 COMPLAINTS IN 2016 BILLING AND CHARGING 2,914 POOR SERVICE 2,506 POOR COVERAGE 619 UNFAIR PRACTICE 442 NO COVERAGE 404 COMPLAINT RESOLUTION ANALYSIS 2016 TOTAL VALID COMPLAINTS LESS THAN 30 DAYS...
2016
“VIRAL-VOICED IS RAISED ANONYMOUSLY” IN CONJUNCTION WITH 10TH YEARS CELEBRATION OF THE FACULTY OF COMMUNICATION AND MEDIA STUDIES 15TH ANNIVERSARY OF COMMUNICATIONS AND MULTIMEDIA CONSUMER FORUM OF MALAYSIA
CFM RESOLVES 97% TELECOMMUNICATIONS CONSUMER COMPLAINTS RECEIVED IN 2015
KUALA LUMPUR, 11 FEBRUARY 2016 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) recorded an increase in the number of telecommunications consumers’ complaints received for 2015. With the rapidly developing communications industry in Malaysia,...
2015
FAQs on GST on TELCO SERVICES
As many of you may already be aware, the Government will be introducing the Goods and Services Tax (GST), which will be implemented on 1 April 2015. Essentially, GST is a 6% tax that will be incurred on all items consumed in Malaysia (except for items specifically...
IMPLEMENTATION OF GST ON GOODS & SERVICES IN THE TELECOMMUNICATIONS SECTOR – Price of reloads remain the same
KUALA LUMPUR – To meet the requirement by the Government on the implementation of the Goods and Services Tax (GST), goods and services consumed in the telecommunications sector will be subjected to GST effective 1 April 2015. GST implementation is part of the...
NURTURING SMART CONSUMERS THROUGH CFM INDUSTRY KNOWLEDGE SHARING SESSION
NURTURING SMART CONSUMERS THROUGH CFM INDUSTRY KNOWLEDGE SHARING SESSION 20 MAR 2015, BY NURTURING SMART CONSUMERS THROUGH CFM INDUSTRY KNOWLEDGE SHARING SESSION KOTA KINABALU, 20 MARCH 2015 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) hosted...
2014
2013
2010
Consumer Seminar & Public Consultation
08 MAR 2010, BY CFM Persada, Johor - The Communications and Multimedia Consumer Forum of Malaysia (CFM), in collaboration with the Malaysian Communications and Multimedia Commission (MCMC) will be conducting a consumer seminar and public consultation at the Johor...
CFM Empowers Consumers and Champions Consumer Rights in Communications and Multimedia Services
24 FEB 2010, BY CFM Penang - The Communications and Multimedia Consumer Forum of Malaysia (CFM), in collaboration with the Malaysian Communications and Multimedia Commission (MCMC), SEAMEO-RECSAM and the Consumer Association of Penang (CAP), organised a consumer...
