CYBERJAYA, 25 JAN 2021 – With the implementation of the current Movement Control Order (MCO), the Communications and Multimedia Consumer Forum of Malaysia (CFM) would like to remind consumers to be extra vigilant in protecting their online security and safety.

“With the implementation of the MCO, it has become a norm for us to socialise and stay in touch with friends and family virtually to seek a bit of respite from being stuck at home. However, we are also aware of the reports and statistics from PDRM highlighting the rise in number of people falling victim to cybercrime such as scams, hacking, and identity theft almost every day in the news. In mitigating this issue from becoming more widespread, CFM would like to encourage all online consumers to be proactive in protecting our online security for our own safety.” said CFM Chairman Datin Mohana Mohariff.

Therefore, it is important for consumers to practice safety measures online. Here are CFM’s 6 important tips for staying safe online:

  1. Update all your software and firmware

Vulnerabilities in outdated software and firmware may allow hackers to gain access to your systems. This applies to all your devices, including your mobile, your tablet and your home router. Do not only depend on an office-managed IT network to do this, you should proactively update to ensure security holes have been repaired. Consider turning on automatic updates.

  1. Password security

For all your devices and work-related accounts, you should change any default passwords and use strong passwords instead. Ensure that these passwords are hard to guess and do not contain birthday variations, home address, family and/or pet names. Also change/update your passwords regularly.

  1. Be wary

Do not open mail or messages from strangers, do not click on strange-looking links and be very careful with your personal and financial information. Your email or messages might be loaded with viruses and malware even if the message is coming from someone known to you. If there are typos in the mail or you just are not sure, check with your contact. Before purchasing on a website, ensure that the URL starts with https://. The ‘s’ indicates that the connection is encrypted.

  1. Use Two-Factor Authentication

Wherever possible, enforce two-factor authentication (2FA).  This is a further step in proving your identity beyond a single-use password or token device for access. If hackers manage to steal your password, they will still have to overcome another level of identity authentication.

  1. Use an Antivirus Solution

A powerful antivirus solution for your device will afford you peace of mind when it comes to malware.

  1. Use a Virtual Private Network (VPN)

A Virtual Private Network (VPN) is a service that sets up an encrypted and secure private network of its own across a public network to prevent your data traffic from spying or tampering.

Further tips can be found on CFM’s consumer portal, consumerinfo.my.

CFM wishes everyone to stay safe, stay home and practice SOP during MCO, and take one step further in staying safe online as well when doing work, communicating with your families and in getting our daily fix of entertainment online.

#YourRightsOurPriority

#BeASmartConsumer

_______________________________END______________________________

About CFM

The Communications and Multimedia Consumer Forum of Malaysia (CFM) were established and designated by the Malaysian Communications and Multimedia Commission (MCMC) in February 2001 as an industry forum under Section 189 of the Communications and Multimedia Act 1998 (CMA). It is a platform for the industry and the consumers/public to make coherent and constructive contributions to service improvements and policy developments.

CFM is tasked with, amongst others, to promote the growth of Malaysia’s communications and multimedia industry and the protection of consumer interests by fostering the highest standards of business ethics and behaviour through industry self-governance. CFM also facilitates complaints redress on communications and multimedia services.

If there are any unresolved complaints regarding communications and multimedia services, consumers are welcomed to submit complaints through:

COMPLAINT PORTAL https://aduan.skmm.gov.my
(integrated system with MCMC)
MOBILE APPLICATION Download “MY MOBILE RIGHTS” on Google Play Store and App Store
OFFICE CFMMalaysian Communications & Multimedia Commission (MCMC) Former HQ (MCMC COE),Jalan Impact, Cyber 6,63000 Cyberjaya,Selangor

For more information and useful tips, please visit our portal and social media page:

PORTAL CFM cfm.myconsumerinfo.my
CFM SOCIAL MEDIA Facebook: consumer.forum.malaysia
Twitter: @cfm_malaysia
Instagram: @cfm_malaysia

CYBERJAYA, 25 JAN 2021 – With the implementation of the current Movement Control Order (MCO), the Communications and Multimedia Consumer Forum of Malaysia (CFM) would like to remind consumers to be extra vigilant in protecting their online security and safety.

“With the implementation of the MCO, it has become a norm for us to socialise and stay in touch with friends and family virtually to seek a bit of respite from being stuck at home. However, we are also aware of the reports and statistics from PDRM highlighting the rise in number of people falling victim to cybercrime such as scams, hacking, and identity theft almost every day in the news. In mitigating this issue from becoming more widespread, CFM would like to encourage all online consumers to be proactive in protecting our online security for our own safety.” said CFM Chairman Datin Mohana Mohariff.

Therefore, it is important for consumers to practice safety measures online. Here are CFM’s 6 important tips for staying safe online:

  1. Update all your software and firmware

Vulnerabilities in outdated software and firmware may allow hackers to gain access to your systems. This applies to all your devices, including your mobile, your tablet and your home router. Do not only depend on an office-managed IT network to do this, you should proactively update to ensure security holes have been repaired. Consider turning on automatic updates.

  1. Password security

For all your devices and work-related accounts, you should change any default passwords and use strong passwords instead. Ensure that these passwords are hard to guess and do not contain birthday variations, home address, family and/or pet names. Also change/update your passwords regularly.

  1. Be wary

Do not open mail or messages from strangers, do not click on strange-looking links and be very careful with your personal and financial information. Your email or messages might be loaded with viruses and malware even if the message is coming from someone known to you. If there are typos in the mail or you just are not sure, check with your contact. Before purchasing on a website, ensure that the URL starts with https://. The ‘s’ indicates that the connection is encrypted.

  1. Use Two-Factor Authentication

Wherever possible, enforce two-factor authentication (2FA).  This is a further step in proving your identity beyond a single-use password or token device for access. If hackers manage to steal your password, they will still have to overcome another level of identity authentication.

  1. Use an Antivirus Solution

A powerful antivirus solution for your device will afford you peace of mind when it comes to malware.

  1. Use a Virtual Private Network (VPN)

A Virtual Private Network (VPN) is a service that sets up an encrypted and secure private network of its own across a public network to prevent your data traffic from spying or tampering.

Further tips can be found on CFM’s consumer portal, consumerinfo.my.

CFM wishes everyone to stay safe, stay home and practice SOP during MCO, and take one step further in staying safe online as well when doing work, communicating with your families and in getting our daily fix of entertainment online.

#YourRightsOurPriority

#BeASmartConsumer

_______________________________END______________________________

About CFM

The Communications and Multimedia Consumer Forum of Malaysia (CFM) were established and designated by the Malaysian Communications and Multimedia Commission (MCMC) in February 2001 as an industry forum under Section 189 of the Communications and Multimedia Act 1998 (CMA). It is a platform for the industry and the consumers/public to make coherent and constructive contributions to service improvements and policy developments.

CFM is tasked with, amongst others, to promote the growth of Malaysia’s communications and multimedia industry and the protection of consumer interests by fostering the highest standards of business ethics and behaviour through industry self-governance. CFM also facilitates complaints redress on communications and multimedia services.

If there are any unresolved complaints regarding communications and multimedia services, consumers are welcomed to submit complaints through:

COMPLAINT PORTAL https://aduan.skmm.gov.my
(integrated system with MCMC)
MOBILE APPLICATION Download “MY MOBILE RIGHTS” on Google Play Store and App Store
OFFICE CFMMalaysian Communications & Multimedia Commission (MCMC) Former HQ (MCMC COE),Jalan Impact, Cyber 6,63000 Cyberjaya,Selangor

For more information and useful tips, please visit our portal and social media page:

PORTAL CFM cfm.myconsumerinfo.my
CFM SOCIAL MEDIA Facebook: consumer.forum.malaysia
Twitter: @cfm_malaysia
Instagram: @cfm_malaysia

CYBERJAYA, 25 JAN 2021 – With the implementation of the current Movement Control Order (MCO), the Communications and Multimedia Consumer Forum of Malaysia (CFM) would like to remind consumers to be extra vigilant in protecting their online security and safety.

“With the implementation of the MCO, it has become a norm for us to socialise and stay in touch with friends and family virtually to seek a bit of respite from being stuck at home. However, we are also aware of the reports and statistics from PDRM highlighting the rise in number of people falling victim to cybercrime such as scams, hacking, and identity theft almost every day in the news. In mitigating this issue from becoming more widespread, CFM would like to encourage all online consumers to be proactive in protecting our online security for our own safety.” said CFM Chairman Datin Mohana Mohariff.

Therefore, it is important for consumers to practice safety measures online. Here are CFM’s 6 important tips for staying safe online:

  1. Update all your software and firmware

Vulnerabilities in outdated software and firmware may allow hackers to gain access to your systems. This applies to all your devices, including your mobile, your tablet and your home router. Do not only depend on an office-managed IT network to do this, you should proactively update to ensure security holes have been repaired. Consider turning on automatic updates.

  1. Password security

For all your devices and work-related accounts, you should change any default passwords and use strong passwords instead. Ensure that these passwords are hard to guess and do not contain birthday variations, home address, family and/or pet names. Also change/update your passwords regularly.

  1. Be wary

Do not open mail or messages from strangers, do not click on strange-looking links and be very careful with your personal and financial information. Your email or messages might be loaded with viruses and malware even if the message is coming from someone known to you. If there are typos in the mail or you just are not sure, check with your contact. Before purchasing on a website, ensure that the URL starts with https://. The ‘s’ indicates that the connection is encrypted.

  1. Use Two-Factor Authentication

Wherever possible, enforce two-factor authentication (2FA).  This is a further step in proving your identity beyond a single-use password or token device for access. If hackers manage to steal your password, they will still have to overcome another level of identity authentication.

  1. Use an Antivirus Solution

A powerful antivirus solution for your device will afford you peace of mind when it comes to malware.

  1. Use a Virtual Private Network (VPN)

A Virtual Private Network (VPN) is a service that sets up an encrypted and secure private network of its own across a public network to prevent your data traffic from spying or tampering.

Further tips can be found on CFM’s consumer portal, consumerinfo.my.

CFM wishes everyone to stay safe, stay home and practice SOP during MCO, and take one step further in staying safe online as well when doing work, communicating with your families and in getting our daily fix of entertainment online.

#YourRightsOurPriority

#BeASmartConsumer

_______________END________________

About CFM

The Communications and Multimedia Consumer Forum of Malaysia (CFM) were established and designated by the Malaysian Communications and Multimedia Commission (MCMC) in February 2001 as an industry forum under Section 189 of the Communications and Multimedia Act 1998 (CMA). It is a platform for the industry and the consumers/public to make coherent and constructive contributions to service improvements and policy developments.

CFM is tasked with, amongst others, to promote the growth of Malaysia’s communications and multimedia industry and the protection of consumer interests by fostering the highest standards of business ethics and behaviour through industry self-governance. CFM also facilitates complaints redress on communications and multimedia services.

If there are any unresolved complaints regarding communications and multimedia services, consumers are welcomed to submit complaints through:

COMPLAINT PORTAL https://aduan.skmm.gov.my
(integrated system with MCMC)
MOBILE APPLICATION Download “MY MOBILE RIGHTS” on Google Play Store and App Store
OFFICE CFMMalaysian Communications & Multimedia Commission (MCMC) Former HQ (MCMC COE),Jalan Impact, Cyber 6,63000 Cyberjaya,Selangor

For more information and useful tips, please visit our portal and social media page:

PORTAL CFM cfm.myconsumerinfo.my
CFM SOCIAL MEDIA Facebook: consumer.forum.malaysia
Twitter: @cfm_malaysia
Instagram: @cfm_malaysia