Collateral Sharing
#10 Consumer Complaints on Communications & Multimedia Book
![EN-10-Book_cover-sm-e1565151594402](https://consumerinfo.my/wp-content/uploads/2021/01/EN-10-Book_cover-sm-e1565151594402-1.jpg)
(PDF, 9.95mb)
User’s Guide Book
![COVER-green-book-ENG-208x300](https://consumerinfo.my/wp-content/uploads/2021/01/COVER-green-book-ENG-208x300-1.jpg)
Deciding What’s Goood For You
(PDF, 3.1mb)
eFactsheet
![365](https://consumerinfo.my/wp-content/uploads/2021/01/365.jpg)
365 Credit Validity
(PDF, 185kb)
![soalan-lazim](https://consumerinfo.my/wp-content/uploads/2021/01/soalan-lazim.jpg)
Soalan Lazim Pakej Mampu Milik Jalur Lebar 1Malaysia
(PDF, 440kb)
Public Consultation Documents
![GCC_Banner_EN-300x169](https://consumerinfo.my/wp-content/uploads/2021/01/GCC_Banner_EN-300x169-3.png)
General Consumer Code of Practice 2003
(PDF, 230kb)
GCC
![gcc](https://consumerinfo.my/wp-content/uploads/2021/01/gcc.jpg)
GCC Booklet BM
(PDF, 326kb)
CFM ANNUAL REPORT
![20TH CFM ANNUAL GENERAL MEETING TRANSFORMING CONSUMER EXPERIENCE](https://consumerinfo.my/wp-content/uploads/2021/12/20TH-CFM-ANNUAL-GENERAL-MEETING-TRANSFORMING-CONSUMER-EXPERIENCE.jpg)
CFM Annual Report 2020
(PDF, 2.9mb)
![cover-AR-2019](https://consumerinfo.my/wp-content/uploads/2021/01/cover-AR-2019.jpg)
CFM Annual Report 2019
(PDF, 11.5mb)
![cover-AR2018-150x150](https://consumerinfo.my/wp-content/uploads/2021/01/cover-AR2018-150x150-1.jpg)
CFM Annual Report 2018
(PDF, 3mb)
![cover-annual-report-2017-150x150](https://consumerinfo.my/wp-content/uploads/2021/01/cover-annual-report-2017-150x150-1.jpg)
CFM Annual Report 2017
(PDF, 8.55mb)
![annual-report-2016-150x150](https://consumerinfo.my/wp-content/uploads/2021/01/annual-report-2016-150x150-1.jpg)
CFM Annual Report 2016
(PDF, 7.54mb)
![annual-2015](https://consumerinfo.my/wp-content/uploads/2021/01/annual-2015.jpg)
CFM Annual Report 2015
(PDF, 10.8mb)
![annual-2014](https://consumerinfo.my/wp-content/uploads/2021/01/annual-2014.jpg)
CFM Annual Report 2014
(PDF, 10.4mb)
![annual-2013](https://consumerinfo.my/wp-content/uploads/2021/01/annual-2013.jpg)
CFM Annual Report 2013
(PDF, 1.99mb)
![annual-2012](https://consumerinfo.my/wp-content/uploads/2021/01/annual-2012.jpg)
CFM Annual Report 2012
(PDF, 3.1mb)
![annual-2011](https://consumerinfo.my/wp-content/uploads/2021/01/annual-2011.jpg)
CFM Annual Report 2011
(PDF, 3.95mb)
![annual-2010](https://consumerinfo.my/wp-content/uploads/2021/01/annual-2010.jpg)
CFM Annual Report 2010
(PDF, 11.5mb)
![annual-2009](https://consumerinfo.my/wp-content/uploads/2021/01/annual-2009.jpg)
CFM Annual Report 2009
(PDF, 517kb)
Broadband Guide
![Guide internet jargons](https://consumerinfo.my/wp-content/uploads/2021/01/Guide-internet-jargons.jpg)
Guide internet jargons
(PDF, 1.28mb)
![Aduan System User Guide](https://consumerinfo.my/wp-content/uploads/2021/01/Aduan-System-User-Guide.jpg)
Aduan System User Guide
(PDF, 1.54mb)
![Internet-BB--A-Guide-to-Internet-Costs](https://consumerinfo.my/wp-content/uploads/2021/01/Internet-BB-A-Guide-to-Internet-Costs.jpg)
Internet BB- A Guide to Internet Costs
(PDF, 1.17mb)
![Internet-BB-choosing-an-internet-sp](https://consumerinfo.my/wp-content/uploads/2021/01/Internet-BB-choosing-an-internet-sp.jpg)
Internet BB-choosing an internet sp
(PDF, 1.72mb)
Mobile Phone Guide
![How-to-Choose-A-Mobile-Phone-Call-Plan](https://consumerinfo.my/wp-content/uploads/2021/01/How-to-Choose-A-Mobile-Phone-Call-Plan.jpg)
How to Choose A Mobile Phone Call Plan
(PDF, 1.23mb)
![International-Roaming-for-Mobile-Phone](https://consumerinfo.my/wp-content/uploads/2021/01/International-Roaming-for-Mobile-Phone.jpg)
International Roaming for Mobile Phone
(PDF, 1.46mb)
![Panduan-Perkhidmatan-Telefon-Bimbit-Anda](https://consumerinfo.my/wp-content/uploads/2021/01/Panduan-Perkhidmatan-Telefon-Bimbit-Anda.jpg)
Panduan Perkhidmatan Telefon Bimbit Anda
(PDF, 6.16mb)
![Your-Guide-on-Mobile-Services](https://consumerinfo.my/wp-content/uploads/2021/01/Your-Guide-on-Mobile-Services.jpg)
Your Guide on Mobile Services
(PDF, 6.21mb)